 |
||||
 |
 |
 |
 |
 |
Terms & Conditions |
||||||
|
How to Pay We accept either cheque, bank transfer or credit card payment via Pay Pal. Goods will be despatched on receiving payment. Delivery Delivery charges in the UK will be quoted at time of order. We aim to fulfil all orders within 28 days. If for any reason there is a delay in delivery we will advise you within 14 days. Please use an alternative address for delivery if you are out all day e.g. work. Let us know if goods are urgent and we will try and help. Cancellation We may cancel an order for any item at any time before delivery. Returns and Exchanges We try at all times to please our customers. If you are not happy with a product, please contact us in 5 working days for returns address . Items will be refunded or exchanged provided that you do not use the items, the items are in the same condition as when they arrived, and you take reasonable care to ensure the items are received by us and not damaged in transit. Post and Package costs are not refundable. Please check your order carefully before sending. Product Information Our goods are handmade from natural materials and may vary slightly and be subject to minor imperfections. Measurements may vary very slightly from those stated. Silk goods are to be dry cleaned only. Colour While every effort is made to ensure the accuracy of colour reproduction, colour may vary slightly. Email us for more information & purchase details Info@lotusdirect.co.uk |
||||||
 |